Effectively Manage Your Staff

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Course, you will be able to:

• Define requirements for required work.
• Set the expectations for your staff.
• Establish SMART goals for yourself.
• Help your staff set SMART goals.
• Learn to delegate appropriately.
• Provide effective feedback to your staff.
• Utilise effective time management techniques.
• Perform effective conflict resolution.
• Understand how to manage effectively in different situations.
• Understand what a new supervisor needs to become an effective supervisor.