Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments.  Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

  Course Objectives:

• Connect one or more email accounts
• Preview, read, reply to and forward messages
• Process, create, format and check messages
• Use advanced message options
• Organise messages
• Use signatures and stationary
• Automate replies and organisation
• Clean up and archive messages
• Create, organize and manage calendars, appointments, meetings and events
• Create and manage notes and tasks
• Create and manage contacts and contact groups
• Customise the Outlook environment settings
• Print and save information
• Perform search operations in Outlook