What are soft skills? Simply put, soft skills are the personal qualities that allow us to effectively relate to others – such as facilitating great communication or showing confidence in a challenging situation. They are essential for success in any career.

Unlike hard skills, which are the technical and knowledge skill set we bring to our work, soft skills are interpersonal and can be applied in a broad array of situations. Like all skills, soft skills can be learned.

This course introduces you to how to apply soft skills to help build stronger work relationships, work more productively, and maximize your career prospects.

In this course, you will learn

Achieving Your Goals Using Soft Skills

• How to use soft skills to relate more effectively to others in the workplace and relationships
• How to use soft skills to communicate, problem-solve, and resolve conflict
• Tips to develop your soft skills in Communication
• Listening & Showing Empathy
• Teamwork
• Problem Solving
• Time Management
• Networking
• Self-confidence
• Attitude & Work Ethic
• Adaptability and Flexibility
• Ability to Learn