Look and Sound Your Best in Any Situation Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

At the end of this Business Etiquette  Course, you should be able to:

• Identify what business etiquette is and why it’s important.
• Network with confidence. Present themselves professionally.
• Understand the importance of dress codes and what they mean.
• Understand how to use a business card effectively.
• Remember names easily.
• How to conduct themselves at a business lunch.
• Understand basic guidelines regarding, grammar standards in all written communication.
• Understand telephone etiquette.
• Understand the benefits of international etiquette.